Seller Support Associate
Amazon Development Centre (India) Pvt. Ltd
Amazon Development Centre (India) Pvt. Ltd
Exp:   0-2 Yrs
Location:   Bangalore
Rupee: 200000 - 250000 P.A
Openings : 1
Posted : 4 years ago
Posted By : Mr./Ms.
Job Description
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.
200000 - 250000 P.A
BPO / Call Centre / ITES
ITES, BPO, KPO, LPO, Customer Service, Operations
Associate/Senior Associate -(NonTechnical)
Key Skills
Desired Candidate Profile
Company Profile
Amazon Development Centre (India) Pvt. Ltd
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
View Contact Details